REFUND POLICY

1. Refund Conditions

• Products with technical defects or not matching the description on the website.
• The product must remain in its original condition, unused and unaltered, to facilitate the inspection process.
• Refund requests must be made within the specified period (5-7 days from the date of receipt).

2. Refund Request Period

Customers can request a refund within 5-7 days from the date of receipt.

3. Refund Process

• Contact Tifatech via phone or email to notify the refund request.
• Provide order information and reason for refund request.
• Return the product to Tifatech's address according to the provided instructions.
• After receiving and checking the product, we will process the refund within 5-7 business days.

4. Refund Methods

Refunds can be made via the original payment method or as agreed with the customer.

5. Cases Not Eligible for Refund

• The company may refuse a refund for used, damaged products or those missing accessories.
• The return period has expired (5-7 days from the date of receipt).